They have done a ton of work on my STI through etuning and at their shop. And continue to do tons of work on other people’s high end cars (much more valuable than my STI) and remain highly rated. The fact that this dude ordered a burble tune says everything you need to know. He probably wanted to hit 30psi on his stock turbo stage 1 car and they tried to explain they couldn’t do it now he’s gonnna go bad mouth people who actually know what their doing. You email them 24/7 cause you saw -1.41 feedback knock is why they won’t respond.