First, before jumping into the trouble shooting, maybe try using Fuelly.com and/or their smartphone app and use it to track your next 3-4 fill-ups and see what it calculates out for you. The reading on the interior gauge is about 10% generous, FWIW. I drive all city and use Shell as well. I'm avg 20.8 mpg over almost two years.
I wouldn't jump to conclusions quite yet. Maybe it was sitting there awhile before you bought it. Maybe there were some crazy people test driving it. Lots of factors.
I wouldn't jump to conclusions quite yet. Maybe it was sitting there awhile before you bought it. Maybe there were some crazy people test driving it. Lots of factors.