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Long story shortened:rotfl:
My driver's side headlight has been getting an immense amount of condensation lately. So much so that I get an in-cabin message stating that my headlights have been disabled. In other words, at night, I only have one headlight, because Subaru designed the auto-focusing LED low-beams in a manner which completely disables them if there's a "problem."
So I take my STi to the dealer, I have LED high-beam bulbs installed 9005 Style, Fully Seated O-Rings.
They deny the claim, saying that the headlight has condensation because I installed aftermarket headlight bulbs that "wiggle too much" and are allowing water in. I've had the bulbs installed for over a year and a half, even through a HEAVY winter last year, and I've had 0 problems. The "wiggle" they spoke of, and tried to show me, is so miniscule that I feel like I'd need a micrometer to measure it. The dealership tried to tell me if I wanted it fixed, I would have to buy OEM bulbs from them, and have a tech install them, and see if it cleared up the problem, and if not they'd "Go from there."
I called SOA, and they were perplexed. They thought I'd replaced the entire headlamp housing because of the way the dealer wrote things in their notes. I installed OEM Sylvania SIlverstars, Dried the headlight out with a hair dryer, and left a silica packet in t he housing overnight, and the condition has not gotten any better, one day of frost and the condensation returned to the inside of the housing. SOA told me to update them, and the dealer is still standing strong with "Anything I don't buy there is aftermarket" I have another appt this Friday, and we'll see how things go from there.
I really haven't ever had to deal with anything like this, as I usually just fix my car myself, but I can't believe a dealer would act this way on a practically brand new car, when there's clearly a defect. I'd understand if I was trying to get them to warranty some eBay special Halo Headlight housings, or get them to replace my shortblock when I rolled in with a rotated setup.....
My driver's side headlight has been getting an immense amount of condensation lately. So much so that I get an in-cabin message stating that my headlights have been disabled. In other words, at night, I only have one headlight, because Subaru designed the auto-focusing LED low-beams in a manner which completely disables them if there's a "problem."
So I take my STi to the dealer, I have LED high-beam bulbs installed 9005 Style, Fully Seated O-Rings.
They deny the claim, saying that the headlight has condensation because I installed aftermarket headlight bulbs that "wiggle too much" and are allowing water in. I've had the bulbs installed for over a year and a half, even through a HEAVY winter last year, and I've had 0 problems. The "wiggle" they spoke of, and tried to show me, is so miniscule that I feel like I'd need a micrometer to measure it. The dealership tried to tell me if I wanted it fixed, I would have to buy OEM bulbs from them, and have a tech install them, and see if it cleared up the problem, and if not they'd "Go from there."
I called SOA, and they were perplexed. They thought I'd replaced the entire headlamp housing because of the way the dealer wrote things in their notes. I installed OEM Sylvania SIlverstars, Dried the headlight out with a hair dryer, and left a silica packet in t he housing overnight, and the condition has not gotten any better, one day of frost and the condensation returned to the inside of the housing. SOA told me to update them, and the dealer is still standing strong with "Anything I don't buy there is aftermarket" I have another appt this Friday, and we'll see how things go from there.
I really haven't ever had to deal with anything like this, as I usually just fix my car myself, but I can't believe a dealer would act this way on a practically brand new car, when there's clearly a defect. I'd understand if I was trying to get them to warranty some eBay special Halo Headlight housings, or get them to replace my shortblock when I rolled in with a rotated setup.....
