I ordered an STI hood scoop, painted, from MPJ. Mike of MPJ confirmed the order by email right away but I failed to notice the specified color in the confirmation was black.
I emailed Mike when the black scoop arrived and told him of the problem. Before we even spoke about it, he had another scoop painted. All he asked was that I pay for the shipping which is really fair. He didn't even charge my card when he shipped the replacement to me and told me to return the black scoop by the cheapest method!
This is exceptional customer service!
Mike builds race cars on a turnkey basis for customers. The MPJ shop is in Hayward CA, so you bay area members have a great local resource.
Mike agrees with me, WRX parts are priced really high. If you check the MPJ site, http://www.mpjperformance.com/index.htm you'll find some good prices and a great vendor!
BTW, we all should have noticed by now that prices are falling as more competitor have entered the game. Maybe one day we'll be able to buy a reasonably priced muffler!