08/09 IMMEDIATE STOP SALE ORDER Impreza/Forester
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This is a discussion on 08/09 IMMEDIATE STOP SALE ORDER Impreza/Forester within the Vendor Archived Threads forums, part of the Vendor's Forum category; FROM: Subaru of America, Inc. DEPARTMENT: Service Department DATE: 04/04/2008 -------------------------------------------------------------------------------- APRIL 4, 2008 IMMEDIATE STOP SALE ORDER ALL SUBARU ...

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    Geriatric Ginger Mod Rogan's Avatar
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    08/09 IMMEDIATE STOP SALE ORDER Impreza/Forester

    FROM: Subaru of America, Inc.
    DEPARTMENT: Service Department
    DATE: 04/04/2008

    --------------------------------------------------------------------------------


    APRIL 4, 2008
    IMMEDIATE STOP SALE ORDER
    ALL SUBARU DEALERS

    We regret to inform you that we must place an immediate stop sale order on all of the 2008/2009 Subaru Impreza and Forester vehicles equipped with a 2.5L Turbo Engine produced with the beginning chassis number and later as shown below.
    Model Starting Chassis Number Production Date

    Forester 701045 2008/01/08
    Impreza 523363 (SEDAN)/825183 (HATCH)2008/01/08



    The reason for this immediate Quality Assurance action is that there have been several reports of “Engine Knocking Noise” from other markets on vehicles produced after the production dates listed.

    Initial investigation confirms an internal wear issue on the failed units.

    In the interest of preventing any possibility of failures for our customers, we have chosen to isolate any potentially affected vehicles by ceasing sales of the potentially affected units until the root cause and correction can be identified.

    All the other displacement engines and the 2.5L Natural Aspirated Engine are excluded from this action.

    Your region/distributor will be contacting you with a detailed list of affected vehicles assigned to your dealership. However, dealer trades cannot be tracked so please be aware of the affected VIN range.

    If you have a vehicle in inventory that falls into the affected vehicle range, please ensure that your sales and service staff are immediately notified that the unit is un-saleable until further notice from SOA or your region/distributor.

    If any of those vehicles has an unusual engine noise, please notify the SOA Technical Helpline immediately with all of the details and submit an E-QMR.

    Should a customer bring an affected vehicle into your service department for an unusual engine noise, please immediately arrange that they are given the use of a clean SSLP vehicle and notify the Technical Helpline and submit an E-QMR.

    You will be contacted shortly thereafter on how to proceed.

    We are still investigating whether any of the SIA produced Legacy Outback turbo vehicles are affected. If any action is needed on the SIA vehicles, you will be notified early next week.

    Rogan o_0
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    Registered User Gabriel~'s Avatar
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    damn, that sucks...

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    Sounds like a pre-emptive recall IMHO...I'm sure there are probaly other models affected and will fix them as they come in with little or no questions ask.

    If I owned a 08 I'd really want to know "what failed".
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    Would Never, Ever Say Something Bad About an Admin's Mom SonicWagon's Avatar
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    ohh noz

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    Hammerdown Mod of Thunder josnroh's Avatar
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    Wow.
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    Does it have anything to do with Toyota?

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    Quote Originally Posted by Mohjong View Post
    Does it have anything to do with Toyota?
    NO
    "It is at our most challenging times that we must cheat our very hardest" - Eric Theodore Cartman
    Quote Originally Posted by Weasel 555 View Post
    so whose up for been banned?
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    So how do I check mine? Where is this chassis number located?

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    Would Never, Ever Say Something Bad About an Admin's Mom SonicWagon's Avatar
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    Quote Originally Posted by Timdog1650 View Post
    Under the hood, driver side. This is bad news for an already somewhat struggling company...
    Toyota can bail them out and FUJI does allot more than build cars, i just hope they figure out how to handle this correctly. New WRX owners are going to be pissed.
    "It is at our most challenging times that we must cheat our very hardest" - Eric Theodore Cartman
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    so whose up for been banned?
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    Geriatric Ginger Mod Rogan's Avatar
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    this is why I'm not a fan of buying a new-model first year run...



    ...that being said, I own an 02
    Rogan o_0
    '96 Dodge 2500 CTD @ 40psi - over 700 lb/ft TQ, 7" stack, and 5speed! - SOLD
    '01 Dodge 2500 CTD 6-holed hand-shaker - 3850# dual disk - 900 lb/ft - SOLD
    '97 Dodge 3500 CTD DUALLY built Auto - 40psi boosties - 750 lb/ft

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    Registered User 08SubieWrx's Avatar
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    I hope my WRX isn't affected!!!

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    Please let us know any new info you get on this. Mine is back in the shop for a second time due to oil leaks.... I am ready for a full refund and to wait on an 09

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    somebody at SOJ/FHI is gonna be "axed" !
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