Yea he is a real stand up guy. Called me today just to make sure the car is alright and that his insurance contacted me to notify me that they are taking care of it fully. The shop has a subaru tech so he should know what hes doing. I saw a few outbacks in the lot and they looked practically new so hopefully mine will too. I just hope they can get the ding out of the rear panel (before the bumper) because that thing right now is unsightly lol.