Dealer Service in Northern New Jersey
Results 1 to 14 of 14

This is a discussion on Dealer Service in Northern New Jersey within the Tri-State forums, part of the Regional Discussion category; Can anyone recommend a good dealer in Northern New Jersey for service. I have to have the fuel delivery line/hose ...

  1. #1
    Registered User
    Join Date
    Jul 2010
    Posts
    8

    Dealer Service in Northern New Jersey

    Can anyone recommend a good dealer in Northern New Jersey for service. I have to have the fuel delivery line/hose replaced due to the gas smell and I have been reading horror stories about the following dealerships near where I live: Wayne, Ramsey, Morristown and Parsippany.

    Did anyone have a recent good experience with any of these dealers?

  2. Remove Advertisements
    ClubWRX.net
    Advertisements
     

  3. #2
    Registered User
    Join Date
    Sep 2009
    Location
    New Jersey
    Posts
    7

    NNJ Dealers

    Man, I wish I could recommend A DEALER, but they all stink. It's funny, but Subaru seems to be handled like an afterthought by the parent company. Dealers in Englewood Cliffs, Ramsey, Nanuet, and even Nassau county LI seem very vague; like bad old US brand dealers. Apparently they never got the the memo to treat the customer well and not condescend. How do you condescend to a WRX or STi driver when it is ALWAYS about the car?! WE GET IT! and we want them to get it too, but they are too busy driving home their altimas to GET IT...
    I wish I could take my WRX to Jack Daniels & have them service it, but then I would have my old GTi or A4 and be dreaming about more horsepower...

    If anyone can help us with a SUBY dealer who "gets it" please let us know.

  4. #3

    Admin - Scooby Hooligan

    Weasel 555's Avatar
    Join Date
    Jul 2002
    Location
    UK,NY,AK,FL
    Posts
    23,110
    I Support ClubWRX
    well if it was me i would go to Wayne Subaru or Morristown Subaru. I have mates who worked at both and both are also subaru forum members.
    ScoobyDMC #000,HawkEyeAlliance#000,Blobeye Syndicate #000, SQC-NY #009, "Dragon Slayer"
    "All We'll Drive"

    I <3 boobies: rallyarmor/keepabreast/mud flaps limited edition

  5. #4
    Registered User bjkeed21's Avatar
    Join Date
    May 2010
    Location
    JC/NB, NJ
    Posts
    53
    I would say Wayne Subaru would be worth a shot. That's where I bought my WRX about 3 months ago. I havent gotten to my 3k service, yet, but all the people there were great and respectful middle-aged people. The shop people were a lot younger, and I didn't talk to them much, so I'm not too sure how they are.
    2010 WRB WRX 5Door
    Stink-Eye Mob #29

  6. #5
    Registered User
    Join Date
    Sep 2009
    Location
    New Jersey
    Posts
    7
    ironically I live closest to Wayne; would love for them to be the goto guys...

    I'm out of factory warranty but bought an extended 6/ 80K that covers the big stuff.

  7. #6
    Registered User
    Join Date
    Jul 2010
    Posts
    8
    I had used them once before and they seemed good, but that was a couple of years ago. I had read some reviews that said Wayne used to be good but has changed. I will try them and hopefully not be disappointed.

  8. #7
    Registered User RedWRX2010's Avatar
    Join Date
    Jul 2010
    Location
    River Vale, NJ
    Posts
    26
    Liberty Subaru in emerson NJ has reallyy good service. Family owned place, really nice people

  9. #8
    Registered User
    Join Date
    Jul 2010
    Posts
    8
    I finally decided to have it done next week in Wayne. The service person I spoke with recommended while everything is taken apart I replace the turbo inlet boot and coolant lines. There will be no labor charges but the parts will cost around $220. Is this on the level and recommended?

  10. #9
    Noodles Aren't My Concern twistedphrame's Avatar
    Join Date
    Oct 2010
    Location
    I split my time btwn Atlantic and Warren County NJ
    Posts
    491
    I Support ClubWRX
    Well it's in StroadsBurg, PA (just across the border on 80, but I got my subaru from Ertle and I've got nothing bad to say about them. The salesman even called me the other day to see how my '09 was running and if I stilled loved it (yes) after 3 months (got it used).

  11. #10
    Registered User
    Join Date
    Jan 2011
    Location
    New Jersey
    Posts
    24
    i just purchased my wrx from liberty nj on reccomendation from other subie owners about their service

  12. #11
    Registered User fire_cky's Avatar
    Join Date
    Jul 2007
    Location
    San Francisco
    Posts
    815
    probably a bit of a hike, but flemington subaru is great. all the techs have their own modified wrx's, sti's and what have you, the parts department is very knowledgeable. it's a great atmosphere... everyone there knows my face so i get parts at discount and sometimes free.
    '07 wrx wagon:
    Cobb catback, cobb short ram with intake box, turbosmart small recirc valve, yellow tinted fogs.

    little bit older and a little bit more jaded.

  13. #12
    Registered User
    Join Date
    Dec 2010
    Location
    NJ
    Posts
    40
    damn, eventually I will be in the same boat with my car, I bought mine at Ramsey and it was quite possibly the worst dealer experience I ever had. I dont plan on using them for service.

  14. #13
    Registered User t0rizer83's Avatar
    Join Date
    Feb 2011
    Location
    North Jersey
    Posts
    9
    Ramsey is the worst dealer around this north area. took me about 45 mins for a sales person to come and help me out. Morristown, Wayne (2 mins away), and Hudson Subaru were the best places ive been. I bought the car in Hudson and they were great on assisting me and eventually got my car from them.

  15. #14
    Registered User
    Join Date
    Oct 2006
    Posts
    44
    Wayne Subaru. Sales guys are nice, and when i did have issues or even routine maintenance they were good.
    been a few years so I am hoping it's just as good.
    '11 WRX Ltd Sedan DGM
    '11 Audi Q5 2.0T IW
    '98 C2S 3.8 GW
    '95 968 Cab GPW

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •