Had alignment done, steering wheel of center on brand new car. Am I just picky? - Page 2
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This is a discussion on Had alignment done, steering wheel of center on brand new car. Am I just picky? within the Suspension & Wheels forums, part of the Tech & Modifying & General Repairs category; Originally Posted by Sasquatch It is BS / lazy. I hang out in the shop where I get my alignments ...

  1. #16
    Registered User crash55's Avatar
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    Quote Originally Posted by Sasquatch View Post
    It is BS / lazy. I hang out in the shop where I get my alignments done and watch (they are quite OK with that). The steering wheel is "locked" at dead center, then the alignment is done. The wheel is freed only after all the number are in.

    Many years ago I had an alignment done by a Ford dealer (had an Escort). The wheel was off center a tad. Took it right back to them and they fixed that in less than 10 minutes.



    A quality shop should check that prior to the alignment. Mine will also put weight equivalent to me on the driver seat / floor.
    That's what I thought. What I think they are doing is just starting with where the wheel alignment is closest and going with that with no regard for where the steering wheel is. Lazy. Refusing to correct it is even more lazy. Won't be going back there. It's a shame because that's where I bought my car and the sales team was great.

    Also tire pressures are even but that's another good idea to be sure of.
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  3. #17
    zax
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    Last time I had an alignment done, I was shooting the **** with the techs. The tech told me to get into the car and center the steering wheel (but no other instruction was given). I wasn't paying to much attention, so I centered the wheel roughly and the tech evidently adjusted the toe. Ever since, the wheel has been a few degrees off center. Admittedly, at first it was an annoyance, but I got used to it and it hasn't bothered me since.
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  4. #18
    Registered User crash55's Avatar
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    Update: The second shop I went to did it first try. Nice and centered now. Here's the BS. Because the previous shop had done the alignment twice using warranty adjustments, the second shop got rejected trying to use my warranty again. So I had to pay for an alignment on an issue that's been there since I bought the car. So bad since the first shop did absolutely nothing. Going to call and give them an earful. Sucks that their service sucks since I loved buying the car from them. Glad it's fixed though. Was driving me nuts.
    2013 DGM Hatch WRX - STI STS currently only mod

  5. #19
    Registered User Sheleileigh Law's Avatar
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    Complain to Subaru of America and complain and get a supervisor if you have to. Threaten to 'out' the dealer on the gearhead boards. I had a different issue with a crap dealer and Subaru of America, to keep me happy, paid for a short throw shifter, bushings and footwell illumination - parts and labour.

    They got me Irish up. At any rate, complain and SoA should do something for ya (I had to harp on THEM as well, BUT, I got some nice freebies and so should you).
    Last edited by zax; 12-28-2012 at 01:03 PM. Reason: Language

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