Spare yourselves, go open source, NOT COBB AP.

[Mike193]

COBB AP is all a huge hoax. open source is much better of an option. The stupid software froze my accessport, and now what was "going to be free" and have "overnight shipping" just costed me $30 to ship that stupid thing to texas, and it will take 4 days... I'm extremely dissatisfied with COBB and probably will never buy another one of their products, which is a shame because this is only my first car and I plan on being in the subaru/modding hobby for a while to come. I now have a brand new downpipe sitting in my room which I can't install... this is killing me!

Oh, so, they should have a new AP shipped back here by next Friday, so, anyone wanna buy an accessport?


EDIT:

I may be a little over-board here. But bear with me, I'm angry!

[mangostick]

So you're one guy out of thousands of customers including me who've not had any issues at all.

which is a shame because this is only my first car

Not only one guy, but one INEXPERIENCED guy to boot. Your frustration is legitimate, your claim that the product is a hoax is not. Be careful what you say and where you say it. Slander is not hard to commit and very hard to get out of. Especially on the internet where nothing is ever truly deleted.

Another thing, who supports you if your open source flash fails midway through or if your laptop freezes at same point? NO ONE. Cobb at least has a support system that you get INCLUDED in the price of the AP.
Who is going to update the software on your laptop? Who is going to fix said laptop if it ****s on you and you want or need to re-tune? ... no included support for that, comes out of your pocket.

Another point, how much did your laptop cost you? I'm betting it was considerably more than an AP.

/rant.

[EJ257]

You're being pretty petty, kid. Many companies require the customer to provide shipping on warranty issues, when you can't deliver it in person.

Shawn brought up a good point; OpenECU assumes zero responsibility for the product (it's "use at your own risk").

[UEDan]

@mango: Points valid. It is dead simple to use, I would totally go with Cobb if everything from them weren't so overpriced... but that is the price of R&D.

Just gonna add some info for potential OS users.

If your flash fails half way. DONT turn off your car. Restart the flash.
I rarely update little opensource software, if it ain't broke, don't fix it. I'm sure EcuFlash has released updates since my install.
Laptop... you can use a cheap netbook =P

Then again, I work in IT and should get back to work. OpenSource is my mistress.

[Mike193]

I know guys, thats why I put the edit there. I was angry and was saying things I didn't think through. I'm lucky they are fixing it and im not up ****s creek without a paddle

[d_smitt]

@mango: Points valid. It is dead simple to use, I would totally go with Cobb if everything from them weren't so overpriced... but that is the price of R&D.

Just gonna add some info for potential OS users.

If your flash fails half way. DONT turn off your car. Restart the flash.
I rarely update little opensource software, if it ain't broke, don't fix it. I'm sure EcuFlash has released updates since my install.
Laptop... you can use a cheap netbook =P

Then again, I work in IT and should get back to work. OpenSource is my mistress.

Good advice. It happened to me last week. I didn't panic and I restarted the flash. Boy, was I happy.

Sent from my SPH-L710 using Tapatalk 2

[mangostick]

I work IT as well.. and I dont get paid to troubleshoot my own stuff, so why should I?

Call it laziness or whatever but I'd rather have an interface that just works. I flashed my car well over 40 times and never once had an issue. Granted, yes they ARE overpriced but as Matthew added, there's R+D costs, ATR tuning software provided, customer support provided.. a forum to go on and ask questions/get answers.. last I checked, open ECU doesn't have any of that. Maybe a forum, but its run by users not by the people that wrote the program.

[rage-wrx]

I work IT as well.. and I dont get paid to troubleshoot my own stuff, so why should I?

Call it laziness or whatever but I'd rather have an interface that just works. I flashed my car well over 40 times and never once had an issue. Granted, yes they ARE overpriced but as Matthew added, there's R+D costs, ATR tuning software provided, customer support provided.. a forum to go on and ask questions/get answers.. last I checked, open ECU doesn't have any of that. Maybe a forum, but its run by users not by the people that wrote the program.

You have mellowed

[mangostick]

I know guys, thats why I put the edit there. I was angry and was saying things I didn't think through. I'm lucky they are fixing it and im not up ****s creek without a paddle

Which is why I mentioned that your frustration is legitimate. Because it completely is, there's no way around that. You used a product that was supposed to work and didn't for whatever reason.. point I'm making is that THEY are working with you to fix it. Had this been open ecu and it bricked half way through.. you WOULD be up creek without paddle.. and without car until you bought a new ECU.

As mentioned, I work in IT.. I get to field and engineer new systems on a regular basis. There's something about open source software that is always a slight danger. If it bricks.. its on you to troubleshoot and fix. In the environments I work in, I might not always be able to get access to troubleshoot and fix. It HAS to work.. Software/hardware mfr's that have proper support and documentation are a godsend in a scenario when **** hits the fan.

[EJ257]

Granted, yes they ARE overpriced but as Matthew added, there's R+D costs, ATR tuning software provided, customer support provided.. a forum to go on and ask questions/get answers..

Wasn't me in this thread.

With Cobb, you get R&D (reverse engineering of ECU logic), a proprietary reflash device, customer support, IP (their base maps), and software that allows the end-user to modify maps (which they used to charge an additional fee for).

Maybe a forum, but its run by users not by the people that wrote the program.

Romraider forums were run by Bill before he went over to Cobb.

[Mike193]

Yea, I now can agree that I'm beyond thankful that they are helping fix the accessport. Thanks for not bashing on me, after all I'm still a younger guy who's modding his first ever car, as soon as my parts come im so anxious to immediately put them on, but like most hobbies, with experience comes patience.

[jling0311]

So you're one guy out of thousands of customers including me who've not had any issues at all.

Not only one guy, but one INEXPERIENCED guy to boot. Your frustration is legitimate, your claim that the product is a hoax is not. Be careful what you say and where you say it. Slander is not hard to commit and very hard to get out of. Especially on the internet where nothing is ever truly deleted.

Another thing, who supports you if your open source flash fails midway through or if your laptop freezes at same point? NO ONE. Cobb at least has a support system that you get INCLUDED in the price of the AP.
Who is going to update the software on your laptop? Who is going to fix said laptop if it ****s on you and you want or need to re-tune? ... no included support for that, comes out of your pocket.

Another point, how much did your laptop cost you? I'm betting it was considerably more than an AP.

/rant.

hahaha you called him a boot
you mlitary?

[jlinnell98]

I know guys, thats why I put the edit there. I was angry and was saying things I didn't think through. I'm lucky they are fixing it and im not up ****s creek without a paddle

I have never used the AP, but I am very happy with open source and it's pretty easy (even for a beginner). I have friends that have had no problem with Cobb, and it is an easier solution being plug & play. If it weren't for a lot of research (on this forum) I would have probably spent the money on a Cobb AP, but I had a laptop already and OS just seemed to make sense. Either way, you can't go wrong IMO. Good luck, hopefully the next one works well for you.

[teflon_jones]

In the interest of fairness to a great company with a great product who's fully supporting you with your issues, you really should just have the admins delete this thread.

[Calvinball]

hahaha you called him a boot
you mlitary?

I read through Mango's post twice til I saw what you meant haha.

to boot - Idioms - by the Free Dictionary, Thesaurus and Encyclopedia.

Just want to clear that up because I don't want people thinking Shawn had made some kind of personal attack