New 2013 Owner with some concerns. - Page 2
+ Reply to Thread
Page 2 of 2 FirstFirst 12
Results 16 to 17 of 17

This is a discussion on New 2013 Owner with some concerns. within the New Member Hangout forums, part of the Community - Meet other Enthusiasts category; Originally Posted by lftjeep **Update** Taking the car to the dealership was a nightmare. When I came in for my ...

  1. #16
    Registered User nsibanez's Avatar
    Join Date
    Aug 2012
    Tucson, AZ
    I Support ClubWRX
    Quote Originally Posted by lftjeep View Post

    Taking the car to the dealership was a nightmare. When I came in for my appointment the service writers and the Subaru Technician were on the defensive telling me that the car will normally pull to the right due to the crown of the road and it being such a light vehicle, I dont think that the vehicle should change lanes on its own on the freeway to. To make matters worse the tech decided that it was the tires that I had on the vehicle and that those were to blame for the pull to the right. But for some reason he decided to flip the front drivers and passengers tire any ways because he believed they were the source of the problem. While doing that he scratched the factory rims and what ever tool they used also made a ring on the inside of each lug hole on my brand new rims.

    I'm not really sure where to go from here, they are pointing the finger at my tires and are basically telling me go fly a kite even though the car has less then 500 miles on it. I also need to bring up the damage to the wheels what is the best way to go about doing this?

    Thanks in advance
    Tell them they scratced your rims and they need to replace it.

  2. Remove Advertisements

  3. #17
    The Maestro WRXcritter's Avatar
    Join Date
    Jun 2012
    I Support ClubWRX
    yes, you should pursue the rims issue. they are probably going to try to deny it and claim it was done by the people who put your new tires on. car should not pull to the right. an easy test would be to drive on the left lane and see if it still pulls to the right. if so, then that ruins the "crown" argument. Finally, I'd find another dealer and report this one to subaru.
    2013 Subaru WRX named BlueRex
    2003 Jeep Rubicon, special zombie apocalypse edition

+ Reply to Thread
Page 2 of 2 FirstFirst 12

Quick Reply Quick Reply

Register Now

Please enter the name by which you would like to log-in and be known on this site.

Please enter a password for your user account. Note that passwords are case-sensitive.

Please enter a valid email address for yourself. We strongly suggest that you stay away from using aol, yahoo, msn, and hotmail accounts. Sometimes the mail server blocks the emails from our server. As a result you will not receive any notifications including the confirmation email.

Please select your insurance company (Optional)


Human Verification

In order to verify that you are a human and not a spam bot, please enter the answer into the following box below based on the instructions contained in the graphic.

Posting Permissions

  • You may post new threads
  • You may post replies
  • You may not post attachments
  • You may not edit your posts