This is a discussion on Just ordered 2012 WRX Limited...Just one question? within the New Member Hangout forums, part of the Community - Meet other Enthusiasts category; Originally Posted by DiRty Impreza WHiTE!!! Mike193, every post i read of yours is unintelligent. you've posted 9 times since ...
So this " product advisor " is so tough to deal with. He sent me a revised quote minus Navigation and HID's. I am saving $15.00 a month which is great but all he did was have me put more money down on the car. This is getting frustrating I wish there was another Subaru dealer in this city. I sent him an email explaining all the number's and how I am in the end actually paying $50.00 more on the car and not getting a discount at all. We will see what he say's.
My advice would be not to talk at all about monthly payments or anything like that. Keep them thinking that you may just pay cash and call it day (even if you can't afford that, they don't have to know.) Only talk about the price out the door. I see that you mention that you ordered it at first, but then you say he sent you a revised quote, did you agree on a price and get it in writing, or just a quote. I hope you agreed on a price, I would never order a car if the dealership could not tell me the price out the door in writing. Assuming you agreed on a price, what was the price you agreed on with the options you have in writing from him? I'd say that even if you don't have quite a legal claim to that car, any dealership that actually wants to build a relationship and not just make a quick sale, will come as close to that as they can, even if it means they lose a little money on the front end.
If I had an email from a Subaru representative telling me that they could put me into a 2012 WRX Limited with HID's, Nav, etc, for $28,000 and I get to the dealership and they say "oh sorry, that was a mistake, the nav is $1,000 extra" I would say "no it isn't or I walk."
The way I would see it if that dealership makes a mistake like that to get you in the door, who knows what other BS they will pull down the line. If they stand by their mistake, even if that can't fully honor it but can do something to prove that it was in good faith ($27,500 for no nav, or some other gesture), then you know that they are honest and will probably be a good dealership to deal with.
Granted I don't know the legalities of this in Canada, but if you do in fact have a price and options in writing from a Subaru representative, you may be able to threaten them with some "bait and switch" legislation, or contact SOC (Subaru of Canada?) and see if they can work with you, or at least reprimand the dealership.
If this was a phone conversation you had, I'd say that you were SOL, but since you have a specific car in writing, and I'm assuming an agreed upon price, I'd say you have the upper hand.
Let us know what happens, I really hope that they stand by their previous offer, or you REALLY stick it to them!
Last edited by jas280z; 04-21-2012 at 08:24 PM.
OK I'm starting to make some progress, I talked to the other sales manager and he is actually great to deal with. He increased the value of my trade by $650.00 and is giving me another $500.00 discount, on top of what they originally discounted the car. I am happy with this. What do you guy's think? It's not Nav, and HID'd but at least they realized there mistake and are giving me a discount. I have one more small detail to work and then it will be final. The car is supposed to be here Early May. I will post picks ASAP.
It seems like they made an honest mistake, and did not misquote you to get you committed.
That being said, you have to decide if essentially $1150 in your pocket is worth the difference in car. Look into what it would cost you to get and HID retrofit and aftermarket nav if you so chose. Personally I would want that amount discounted off of the car even if I never decided to do the upgrades. If it would end up costing you more to do the upgrades to get the car you originally spec'd and agreed on, I would tell the dealership to keep trying. That's not even taking into account the loss of convenience and originality that having to modify the car would involve, or possible warranty ramifications.
Again, I don't know about Canadian laws, but I believe in the US, HID installations are only legal if they came on the car from the factory. But since they do offer a factory HID option for the Impreza in at least one trim level, I doubt that installing genuine Subaru HIDs into a different trim level would ever get you in trouble (as long as it was done well).
Last edited by wrxmike1972; 04-25-2012 at 10:23 AM. Reason: fixed a mis spelling
^ never knew that
2011 Subaru WRX Premium
1988 Ford Mustang GT
2000 Jeep Wrangler TJ
Just curious, would you be able to buy a WRX in the US to get the HIDs if you really wanted? Obviously Calgary might be a little too far away from a US dealer, but I live in Buffalo and always see Canadians coming over the border to shop.
I know for a fact that some dealership here have actually sourced and sold Canadian spec cars when certain models were impossible to find US spec. If I remember correctly, the cars had a digital dash, so they were easily able to switch from KPH to MPH, but the thermometers in the car still read in Celsius. I wish I could remember what the model or make was, but I found this out years ago when I was a kid and went along with my dad while he was car shopping.
Yes, it would be possible to buy a car in the US, but then the speedo would be in miles and I'm not sure if Canadian dealers would honour a US warranty.