Hi i'm new on the boards but have been a long time Subaru enthusiast. I have owned 3 Sti's since they were released in the states in 03'. I have a big issue right now with the infamous "oil pick up tube". Yes, I have fallen victim. Has anyone had any issues with this? If so post up and share your experiences. Hopefully with strong numbers of owners with the same problem, Subaru will do something about this. If you haven't no idea what i'm talking about do yourself a favor and keep reading, it might save your engine...
Here are some threads to check out:
Oil pick up tube broken... - IWSTI.com: Subaru WRX STI Forums
Official oil pickup tube failure thread - NASIOC
Oil pickup tube failures - important! - Subaru Legacy Forums
Has anyone else seen this problem? Broken oil pickup tube - Subaru Forester Owners Forum
Here's my story: Taken from another forum. Thanks for your help on this Chris:
Here is what's going on as of today. My car was sitting at my local dealership for a few weeks (Kearney Mesa) while I was researching the problem (forums, google searches, youtube, etc.) while trying to find a solution. I got a call from the service manager at Kearney Mesa Subaru (Kevin Davis) to see what I was going to do and he mentioned I had not gotten my 30,000 mile service done. I don't keep a lot of my receipts but I did happen to have that one. When I pulled it out and explained to him that I have a copy of the receipt right in front of me, he back tracked and said he remembered that I got it done and that it may be in the computer somewhere. (I would imagine so, seeing that his name was on the invoice... ) Not even a few days later, i got a voicemail from Kevin and he said that he had spoken to the regional service rep for So Cal and had good news for me. I called him back and he said that the regional service rep had offered to pay for a portion of the repair but wouldn't know how much until there was a complete "teardown" of the engine. When I asked how much he said, $1600.
To get a second opinion, I got on the horn with the next closest dealership (Bob Baker - Carlsbad) and a very nice lady from service (Dawn) answered the phone. I explained the situation and she said that it did sound like it could be a failed oil pick-up tube and that she's seen a couple of these come in before. She told me that they would have to drop the oil pan to be sure and that would be at the cost of $210 dollars. I picked up my car from Kearney Mesa Subaru a few days later and had it towed to Bob Baker. When I got there, Dawn was there to greet me.
I pulled out my laptop and proceeded to show her all the "Oil Pick Up" threads, pictures and polls that i gathered through my research on nasioc, iwsti, fastwrx etc. They dropped the pan and when I arrived a few hours later she meets me at the front and said that it was indeed the oil pick up tube and that pictures have been sent to SOA as well to my email address and that they were going to get on the horn with the area service rep and that I should gather all my maintenance records as help for my case.
Here's my dillema.
Before I had my car towed from Kearney Mesa Subaru I asked for the complete file of all my service records and there were major gaps. Like no oil change receipt for 10,000 mile gaps... I searched through all my stuff at home that evening and found my 30,000 mile service invoice plus 3 more invoices that they didn't have on file, along with a record of engine concerns. So my question to all of you is if they are missing certain invoices of consistent oil changes - will that help or hurt my case when the regional rep comes out to look at my car?
The day my car was towed, I talked to Kevin Davis at Kearney Mesa and he even showed me the correspondence he had with the area service rep and gave me a good indication (in no uncertain terms) that the area service rep would most likely cover 50% of costs for repair. He said he felt sorry for my situation and he seems a lot nicer. I'm torn as to whether I should I keep it at Bob Baker (they have been nothing short of top notch so far), or take it back to Kevin Davis at Kearney Mesa since he has been the one who's done all my service - and show him everything, the pictures, research, and let him handle it.... Here are the pics from Bob Baker... What do you guys think I should do?
Here are the pictures we took of your vehicle and sent along to Subaru.
I'll keep everyone updated as things progress, hopefully Subaru will do the right thing. If they do, we will be looking into buying our 4th Sti.