Woooops!!!
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This is a discussion on Woooops!!! within the Member Show-Off & Photography forums, part of the Community - Meet other Enthusiasts category; My new lens took a nose-dive. Just went to pull off the lens cap and BAM!!! Everything fell out the ...

  1. #1
    Buzzz Wannabe's Avatar
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    Woooops!!!

    My new lens took a nose-dive. Just went to pull off the lens cap and BAM!!! Everything fell out the front. I guess it explains why I was having a little problem with the autofocus.

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    Registered User WRXTwiztid's Avatar
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    that sucks.
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    Moderator beastcivic's Avatar
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    And that's new? That really sucks. Hopefully you can take it back and exchange it, instead of having to send it out for a repair under warranty.
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  6. #5
    Registered User Yodaman's Avatar
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    Thats ok, those lenses are so cheap anyway just pick up a couple more. Can you send one to me? I would get it but I have just been so busy..... Haha, I hope they don't give you any trouble returning/exchanging it man.
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    Registered User TurbeauxREX's Avatar
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    Wannabe:

    Is that the end element that fell out or the filter? I can't really tell from the photo. Have you called Onecall yet to discuss a replacement? I'm curious how they will address this?

    Good luck.

    Curtis

  8. #7
    Moderator beastcivic's Avatar
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    Quote Originally Posted by TurbeauxREX
    Wannabe:

    Is that the end element that fell out or the filter? I can't really tell from the photo. Have you called Onecall yet to discuss a replacement? I'm curious how they will address this?

    Good luck.

    Curtis
    It looks like the end element to me, not a filter. But I could be wrong. And I double your 'good luck'. It might be a tough fight to get a replacement...but hopefully not.
    -Jim

    '02 Platinum Silver WRX sedan w/roof rack...bone stock. Ok, now that's a lie.

    GO HOKIES!!!!!!!!!

  9. #8
    Buzzz Wannabe's Avatar
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    It was the element and final glass, both pieces.
    The black screw in ring actually snapped and allowed both to fall out. Not sure how the element got out.
    Called OneCall.com last evening and I will be buying from them from now on. They have one FedEx, next day, free of charge heading out to me. No questions, no hassle, no nonsense. Just; "It broke? Send it back. We have 19 in stock. New one is on it's way."
    I was really getting worried there for a second. (I actually had the filter off for a few. Caught both glasses in my hand and the ring fell on the picinic table.)
    But I had to shoot the rest of the day with a max of 24-70. Really missed out on getting great shots.

  10. #9
    Registered User TurbeauxREX's Avatar
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    That's great news on the replacement. I'll keep Onecall in mind on future buys.

    Gotta love a happy ending.

    Curtis

  11. #10
    Buzzz Wannabe's Avatar
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    The lens came in just now via FedEx. I just ran out to the shop and took a couple of pics to make sure it works before this weekend. I really didn't set anything up for shooting, just went out and squoze a few. Also, did not adjust, just croped, resized and boom.






  12. #11
    Registered User WRCfan's Avatar
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    WTF?! Glad you got it replaced. Kudos to OneCall. I just got my first L lens yesterday, if that happened I probably wouldn't be here to post this.

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