Yeah So July 10th I bought the JVC KD SH 1000 cd/mp3 player with USB port/ sd card port from sound domain. Shipped quick from cardomain.com got it installed it and a month later the LCD screen died on the face plate . One call and they had a new faceplate on the way. A month later and same problem. Called them up yesterday told them the faceplate died again, and they totally hooked me up with a brand new unit (different brand-kenwood), made up the difference (more expensive) and shipped it out right away with a pre paid shipping label for the return. Definately good customer service.