Good morning. I just had this device installed on my car, but I can't get the thing to work. I am sure it is a simple thing that I am missing, but I can't get the security sequence to activate. The part I am getting lost on is "pulling the key out" when the engine is still running. The only time I have seen that happen is with an old car and an extremely stripped ignition. What am a missing?! I picked the car up last night after hours so I never got the "tour." The dealership used both my black key and valet key as well for the install. Now I am down to one key... I would love some assistance from someone that has installed a remote start on their vehicle. Preferably this model, but I am sure they are all similar in action. Thanks much!