Haha what're you some Kmart representative? I'm in no way defending Wal-Mart, I'm defending myself since you're so appalled that I took it there in the first place. You said that Wal-Mart has low prices, and that since that's their focus I shouldn't have taken my car there. My point, which seemed to go completely over your head, was that just because their prices are low doesn't mean their product - and yes services, like the oil change, can be considered a kind of product - is of lesser quality. You specifically said that because their concentration is to have low prices, their product's quality isn't very good. I disagree with that, that's all. Not defending Wal-Mart, just my intelligence.