I'm pissed...and want to know what happened. - Page 3
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This is a discussion on I'm pissed...and want to know what happened. within the General Maintenance, Troubleshooting & Accidents. forums, part of the Tech & Modifying & General Repairs category; So, will you be going back to Walmart for oil changes...?...

  1. #31
    Official ClubWRX arms dealer SOUTHPAW's Avatar
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    So, will you be going back to Walmart for oil changes...?
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  3. #32
    Registered User lordcon's Avatar
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    Not that my post is of any value, but i would NEVER get my oil changed somewhere where i can also buy a roll of toliet paper. WTF to getting oil changed at freakin walmart!!!

  4. #33
    Registered User 03wrxwgn's Avatar
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    Quote Originally Posted by lordcon View Post
    Not that my post is of any value, but i would NEVER get my oil changed somewhere where i can also buy a roll of toliet paper. WTF to getting oil changed at freakin walmart!!!
    +1,000,000!!!!

    If it was me and I felt as if they were all starring me down and especially as I drove off and one of their incompatent so called employees ran down the block to spy on me...I'd definelty turn my A$% around and explain to the manager!!!!

    Hope everything works out for you man!!!! NO MORE WAL-MART OIL CHANGES!!!!!!!!

  5. #34
    Registered User rcasTX28's Avatar
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    Haha, yeah I guess this is all just a lesson learned huh? I mean, it really doesn't come down to incompetence or even Wal-Mart in my book. I won't be going back just because I'm somewhat suspicious and wouldn't want to give the company business, but it's not like this happened (if anything truly did happen) because the guys were just plain stupid. It happened because they were ego-driven dorks who didn't like the fact that I knew more about my own car than they did, and refused to listen to their futile attempts to make me do things their way. People like that can be found anywhere, and it just so happens that that day, the people at Wal-Mart were like that. I don't think getting it done at Wal-Mart was a dumb idea at all.

    A couple of years ago my parents got their oil changed at Jiffy Lube, and by the time they came home the motor was fried. Turns out the morons just didn't put any oil back in. It turned out to be a huge deal, and finally - after a long investigation and talks about lawyers and courts - they got a somewhat fair settlement. The whole problem there actually was a lack of common sense and intelligence, and that was at Jiffy Lube! If you can't feel safe taking it there, then I don't know where you can.

    I realize that doing it yourself is always the safest way, but like I said I don't have that option here. I wish I did, but I honestly don't. The only thing I can do is take it somewhere else next time, hope the people know what they're doing and won't screw me over just to "teach me a lesson", and watch them while they're doing it. The rest is up to fate, I guess.



    And yes, I went up there two nights ago. I talked to the person who was "highest up" in the chain of command. She said I couldn't see the tapes right then because there had to be some sort of manager present, I don't remember the details of her bull excuse. Anyway, so she took down my info, said she'd give it to that manager, and have him call me "if he found anything." i.e. he's probably not gunna call me. So today I'll likely call and ask for the guy and talk to him over the phone, or just go there in person. If he refuses to let me see the tapes, I might have to call the police and see what, if anything, they're willing to do.
    Last edited by RayfieldsWRX; 11-03-2006 at 10:59 AM. Reason: Easy on the language...this is a PG-13 forum..

  6. #35
    Registered User lordcon's Avatar
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    As far as doing your own changes (which i do in the spring/summer/fall), i am i the same boat as you for living in an area that frowns upon it. I just do it at a friends house or worst case scenario ive went to a parking lot.

  7. #36
    Registered User rcasTX28's Avatar
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    Yeah, I was considering that too - till I realized all my friends are in the same situation haha. Though a parking lot would be sweet. I just need a good jack which means more money . It never ends haha.

  8. #37
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    Lightbulb

    I KNOW WHAT THEY DID!!!

    Since you got off on the wrong foot the workers there thought up a master plan to fool you. The plan was to act like they did something to your car and act suspicous around you so you would be driven crazy thinking about what they could have done to your car.

    I would do that just to drive the person crazy for the rest of the month looking for something that isnt there. They got you good.


  9. #38
    Registered User rcasTX28's Avatar
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    haha don't think I didn't consider this. But if I end up finding out their names and where they live, and bashing their ugly little faces in, the only thing they'll be able to do is sit in their hospital beds, trying to explain to their parents through their broken jaws that it probably wasn't worth doing in the first place.

  10. #39
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    Quote Originally Posted by rcasTX28 View Post
    The whole problem there actually was a lack of common sense and intelligence, and that was at Jiffy Lube! If you can't feel safe taking it there, then I don't know where you can.

    To be sure, find a local shop for maintenance, ask some people, maybe you'll have to pay a bit more, but you'll feel better knowing who you're taking it to. And stay away from teh Iffy Lube, too. I'd trust Wal*Mart over the Jiff.

  11. #40
    Registered User rcasTX28's Avatar
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    And stay away from teh Iffy Lube, too. I'd trust Wal*Mart over the Jiff.
    Yeah, see? Everyone has different opinions based on different experiences at different individual stores. They're all just....well, different.

    I guess the one constant can be how things are handled. Like I said, I shoulda just watched them while they did it, but I was kinda upset still that the guy was trying to tell me he knew more about my car than I did. My head wasn't clear, and that can cloud my judgment most of the time.

  12. #41
    Official ClubWRX arms dealer SOUTHPAW's Avatar
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    Dude, having your oil changed at Walmart or Jiffy Lube is like getting spinal surgery at Taco Bell.




    If you're not going to do it yourself (which could be worse), then at least go to the dealer or a reputable shop. Spend the extra $10 and sleep at night.
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  13. #42
    Registered User rcasTX28's Avatar
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    Dude, having your oil changed at Walmart or Jiffy Lube is like getting spinal surgery at Taco Bell.
    You serious? Not sure I agree with that analogy. Taco Bell offers a wide variety of cheap imitation Mexican food which is made and served by teenagers with tattoos all along each arm and 5 piercings on each ear who are usually on their first jobs. Hospitals have doctors who have been certified via several long years of schooling specifically for that specific field as well as years in a (usually) fairly reputable practice. I went to the Tire and Lube section of Wal-Mart that is there for the specific purpose of providing tires and simple automotive tasks such as changing oil, replacing coolant, checking the air filter, etc. I didn't go to the chips and salsa isle and expect an oil change. Jiffy Lube is also a shop that's supposed to specialize in similar tasks. If Taco Bell offered any kind of surgery, I would like to think they'd have not only the well-trained and well-qualified staff, but a suitable, sterilized environment with the proper equipment. Wal-Mart has a bay, they have oil, the tools and (supposedly) a staff that can handle the services they advertise. I was misled by this last fact, and so no, it's nothing like going through the drive-thru with everyone's favorite south-of-the-border value menu and ordered complex surgery for 99 cents.

    I know you were kidding or whatever, but I just felt like writing that. I honestly understand what you're trying to say.


    Either way, I honestly don't give much credit to reputation when it comes to business chains. Like I said earlier, there's too many differences between every shop (including Subaru dealerships) in every location of the country to make that much of a difference. I've heard plenty of horror stories about Subaru dealerships, as well as other places. Oh well, like I said, lesson learned. Next time, I'll just have to watch.

  14. #43
    Registered User cavallino333's Avatar
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    I'm not trying to be mean but if you have to stretch your budget just to get and oil change you probably would be better off with a car thats cheaper. Then you can actually take car of it properly rather than saving money and having some monkeys with a wrench work on it.

    I think what Soutpaw was getting at is that walmart is not a car specialist. They are a discount products chain, designed to put the most products in the smallest space at the lowest prices. The entire concept of a walmart is cheap prices. This maye be ok when buying toilet paper where quality doesn't matter but when it comes to cars the quality of the people, the tools etc. are very important. Dealers and auto shops specialize in cars. They know cars and more importantly the people that run the shop know cars and know when their people are *****ing up.
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    One day I hope to buy a car that is lubricated exclusively by pure manatee oil.

  15. #44
    Registered User rcasTX28's Avatar
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    I'm not trying to be mean but if you have to stretch your budget just to get and oil change you probably would be better off with a car thats cheaper. Then you can actually take car of it properly rather than saving money and having some monkeys with a wrench work on it.
    Look, it's an oil change. What more could I have done besides agreeing with the jerks and getting the synthetic? Sure synthetic is good, but it's in no way mandatory to run our cars right. It's not like with having to use 91+ octane.

    I didn't go to Wal-Mart because they had the cheapest prices, I went because I only live where I'm at right now during school, and this is only my first year here with a car, so I haven't really been worrying myself with trying to find "reputable" shops until a couple months ago. I guess what I'm trying to say is that Jiffy Lube and Wal-Mart were the most obvious choices to me, and I wasn't going to go with Jiffy Lube simply because I don't want to give them business after what they did to my family. I could have driven 30 minutes one way to the dealership and spent even more money on the change, or I could do a 15 minute round trip to Wal-Mart, and pay the normal price. I disagree with what you're saying about the company and it's low prices. It's known for some decently low prices on groceries and clothes, but the automotive area is different. I got Pennzoil 5W-30. It's no different than what I would've gotten at the dealer...sometimes the dealer can rip you off too. And it's not like you have to be a Subaru expert to know how to change oil. The most basic of skill levels is required, and just because it's at a store that's known for it's low prices doesn't mean it should give you low quality. If you want to compare regular products, a 2 ply roll of Charmin is cheaper at Wal-Mart than, say, Albertsons. It doesn't mean that the shipment of Charmin toilet paper that Wal-Mart recieves is of lesser quality. It's the same exact product, the store just gets it cheaper because they put in bigger orders or whatever the reason.

    I know you're all just trying to help, but I really don't think getting it done there was as big of a deal as everyone's trying to make it sound. Anyhow, I just wanted some suggestions on how to handle this current situation, not a bunch of people telling me that "You're stupid for doing that, what a dumb mistake, you should just get another car, etc." It really doesn't help. Even if it is with good intent, nobody wants to hear that when they're already stressing out about their car to begin with.

  16. #45
    Registered User LRPct's Avatar
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    by the way those guys were acting it sounds like maybe a possibility would be whats seen most at quik change places...that'd be what they call an "oil out start" Either just by starting without adding new oil back in or starting after adding oil, but with the old filter gasket still in place which causes all the oil to leak out soon after starting... Happens ALL the time in those kinda places.. Do you think if some punk-type part-timer did that and his boss wasn't there to see, he's gonna offer up that kinda info??? Probally just add oil in and see what happens when the owner starts it...


    OR.. the stuff you saw on the drain plugs... Lotsa times people will cross-thread a drain plug...sounds like could be a cover up for that maybe....

    Either sounds like a good reason in their suspicious interest in how your exit in your car was goi for you after whatever they did....
    good luck....

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