How to prevent dealership joy rides during service? - Page 2
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This is a discussion on How to prevent dealership joy rides during service? within the General Maintenance, Troubleshooting & Accidents. forums, part of the Tech & Modifying & General Repairs category; One more thing - If you're worried about them doing crazy speeding and you're willing to leave your phone in ...

  1. #16
    Gold Member lokey's Avatar
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    One more thing - If you're worried about them doing crazy speeding and you're willing to leave your phone in the car, there is a gps-based android app called SpeedView. It logs the speed of the car and shows it as a graph. Unfortunately, it won't show you RPMs though.
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  3. #17
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    Lokey,

    Thanks for all the inputs. I guess I'll just have to "leave" myself at the dealer to make sure they don't have too much fun with the car. And I'll warn them with the BBB statement before dropping off the key.
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  4. #18
    Registered User metaldahlberg's Avatar
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    Quote Originally Posted by Drews View Post
    They'll just drive it in reverse to take the miles off the odometer.
    Haha
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    Quote Originally Posted by Drews View Post
    They'll just drive it in reverse to take the miles off the odometer.
    LoL!! Well if that's the case, they might deserve some kind of award for being innovative.
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  6. #20
    \_(ツ)_/ Rambo's Avatar
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    Quote Originally Posted by metaldahlberg View Post
    When you drop the keys off tell them that if there is a single tenth of a mile on the car when you get it back you will report them to the better business bureau.
    Well, casually driving it around the block isn't unreasonable. It's the brake cylinder, so testing a low speed panic stop or two just to make sure ABS is ok, and the system is properly primed, before turning it over to the OP seems like a good idea to me That being said, it doesn't require a 6k rpm, high speed hoon session to test...

    Part of me wants to recommend the valet map idea, but I wonder if that might cause a new set of issues as far as a warranty claim goes. Unless the techs are phenomenally dense, (in which case they shouldn't be working on your car) they'll know the map was changed, and might try some BS in denying the claim, or worse, try "fixing" it and charging you for it.

    Are there any other Subaru dealers in your area? Going to a different one would be my best advice I think.
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  7. #21
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    OP, if you're THAT concerned about a joyride I would document everything. Mileage and the issue the car was having. If you get the car back and there is an excessive amount of mileage on it, take them to court. You're worrying WAY too much about a materialistic thing. It's just a car. Would I be happy if the dealership took my car for a joyride? Absolutely not, it's bad business, and I certainly wouldn't be returning for future service. However, I'm not going to go out of my way to make sure that they don't go for a ride. I'm certainly not going to stress myself out over it. With that said, I don't take my car to the dealership, so the only "tech" that goes for joyrides is me.

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    Rambo,

    I can totally understand if they need to drive around the block for testing purposes. But what they're trying to fix is the clutch master cylinder, so I believe it doesn't really need high rpm tests at all.

    There are other subaru dealers in my area, and I did call another one but they said once the warranty claim was opened (by this dealer), the repair will have to be done in the same shop. No other shop could open another claim until this one is properly closed. Bummer. And I'll take this as a lesson and go to the better (but farther) dealer for anything in the future.
    2011 Subaru WRX 5-Door
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  9. #23
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    Quote Originally Posted by Rambo View Post
    It's the brake cylinder
    It's the clutch cylinder. It doesn't really need to be driven. It either engages, or it doesn't. You can test for leaks just by pressing the pedal.

  10. #24
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    @Drews,

    Good point! And I'll make sure I steer clear of this dealer in the future for sure!!
    2011 Subaru WRX 5-Door
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  11. #25
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    Quote Originally Posted by Drews View Post
    It's the clutch cylinder.
    Crap, I missed that. Then yeah, a drive is unnecessary. Hang out at the dealer, and keep an eye out.
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  12. #26
    Master Baiter EJ257's Avatar
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    Don't make a comment about the BBB or anything like that.

    If you do anything, just ask to speak with the service manager and explain that there was an incident previously where you felt the tech was "joy riding", and ask him to ensure another incident doesn't occur.
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  13. #27
    Administrator Trainrex's Avatar
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    Quote Originally Posted by metaldahlberg View Post
    When you drop the keys off tell them that if there is a single tenth of a mile on the car when you get it back you will report them to the better business bureau.
    Quote Originally Posted by EJ257 View Post
    Don't make a comment about the BBB or anything like that.
    Being in the car business I can't even count how many times I've been threatened with the BBB, and even called by the BBB about a customer that couldn't make their own rules.

    It would be more damaging to shoot spitballs at them than calling the BBB.

  14. #28
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    1. Take your wheels off after you drop it off.
    2. Put a boot on it.

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    I like the angry badger idea, but if you don't have one probably what EJ257 said about having a chat with the service manager will work, I'm sure he doesn't want angry customers, bad for business.

  16. #30
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    Quote Originally Posted by Drews View Post
    They'll just drive it in reverse to take the miles off the odometer.
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