My wife has a 2002 WRX with roughly 150,000 miles on it. About a month ago, she put a disc in her in-dash 6-disc changer and apparently something loaded incorrectly. The discs are stuck in the changer, and when she starts her car, it sound like it's trying to cycle through the discs but is getting hung up on something. I just wanted to see a) if it would be possible to resolve this issue without cracking open the dash to remove the stereo, or b) if that's the only way, if anyone had any advice regarding what might cause the player to stick like that?

Thanks in advance.

P.S. i tried the "soft reset" to the stereo by disconnecting the battery and that did not seem to have any effect at all.