Does the service tech "Test Drive" your car after service? - Page 2
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This is a discussion on Does the service tech "Test Drive" your car after service? within the General Maintenance, Troubleshooting & Accidents. forums, part of the Tech & Modifying & General Repairs category; Originally Posted by HudsonWRX Thankfully, it is spring and I can do my own oil because I don't trust anyone ...

  1. #16
    Registered User kevlarcupid's Avatar
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    Quote Originally Posted by HudsonWRX
    Thankfully, it is spring and I can do my own oil because I don't trust anyone w/ it besides the local subie shop and I hate paying extra for a simple oil change.
    I know my dealer wants documentation to show that the oil changes and so-many-mile inspections have been done, otherwise they yank my warranty. Bastards. Otherwise, I'd never see the inside of the dealership if I didn't need to.
    In short: HLGBGUAHUGLABLAGUHGALGHAGHL
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  3. #17
    Registered User Robman7835's Avatar
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    the techs at subaru drove mine 2 miles after replacing my ABS computer.....something i can understand as opposed to an oil change.......you dont need to drive it to spot an oil leak from a loose filter

  4. #18
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    My Suby dealer has never test driven my car, every time its been in oil change, brakes, the latest was the SPT exhaust install, every time they lower it off the lift drive it 20 feet to where I am waiting hand me keys and say if I have any questions, comments, concerns, or rude remarks to let them know otherwise have a good day and try to keep her under a 100.(with a smile on their face). They are A1 in book, maybe its time to find a different dealer? I tried handful before I bought my car to make sure they would treat me right.

  5. #19
    GraysonSubaru's Avatar
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    depends what they do to the car... for certain repairs, they are required to drive it a certain distance/amount of time. oil change stuff they just generally let it idle for a few minutes to make sure no lights come on and that the gauges read properly. sometimes after balancing tires they will drive them a little to make sure there isnt a vibration or anything so you dont come back complaining that something isnt right and give a bad survey.

    for most non mechanical things, they probably dont need to drive it but in many cases a short drive is needed, especially if it is drivetrain, engine, wind noise, rattle, etc related.

    you can ask to go on the ride with them once completed and tell them beforehand that they are only to drive it with you in the vehicle...that should keep from any harsh driving by their tech or lot guy and still make sure the vehicle has been repaired properly.
    Last edited by GraysonSubaru; 04-03-2006 at 06:48 PM.
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  6. #20
    Registered User HudsonWRX's Avatar
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    Quote Originally Posted by GraysonSubaru
    depends what they do to the car... for certain repairs, they are required to drive it a certain distance/amount of time. oil change stuff they just generally let it idle for a few minutes to make sure no lights come on and that the gauges read properly. sometimes after balancing tires they will drive them a little to make sure there isnt a vibration or anything so you dont come back complaining that something isnt right and give a bad survey.

    for most non mechanical things, they probably dont need to drive it but in many cases a short drive is needed, especially if it is drivetrain, engine, wind noise, rattle, etc related.

    you can ask to go on the ride with them once completed and tell them beforehand that they are only to drive it with you in the vehicle...that should keep from any harsh driving by their tech or lot guy and still make sure the vehicle has been repaired properly.
    Sounds good to me. Personally I like it when a tech I trust drives the car after any work where things were taken off, put back on or changed. It just makes sense for them to do this extra check on the work they did. If something falls off and causes an issue, I want their a** to be responsible for it. Not that any dealer has ever fixed anything for me, Chrysler, Ford or Subaru the first time in my experience and I usually have to go back w/ the same damn annoying "unfixable" problem time and time again. Glad I found a Subie mechanic cuz I don't trust dealerships w/ my Rex anymore.
    I love my car, don't you?

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  7. #21
    Registered User Just Be's Avatar
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    Quote Originally Posted by HudsonWRX
    Sounds good to me. Personally I like it when a tech I trust drives the car after any work where things were taken off, put back on or changed. It just makes sense for them to do this extra check on the work they did. If something falls off and causes an issue, I want their a** to be responsible for it. Not that any dealer has ever fixed anything for me, Chrysler, Ford or Subaru the first time in my experience and I usually have to go back w/ the same damn annoying "unfixable" problem time and time again. Glad I found a Subie mechanic cuz I don't trust dealerships w/ my Rex anymore.
    They are resposible for all work they perform wether they test drive it or not.

    C'mon, you guys. Ask your friends and family how many of their cars get test driven after an oil change? Subaru has never test driven my wifes Outback after an oil change, while insisting that it's normal when I bring in my rex, and they don't even ask first. Not any more! I make them write on the oil change order. "No Test Drive. No Wash."

    My guess is that all the really nice and/or fast cars get this "special" treatment.
    Face it! it's a joy ride and nothing more.
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  8. #22
    Registered User slavboy1's Avatar
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    I don't let them do any work other than stuff covered by warranty, so I don't quite have the same problem as you. However, the other week when i had to get my rear strut replaced they test drove it. I guess I can only hope they didn't beat on it too much but my general rule of thumb is if they won't do it for free i do it myself to make sure it's done my way (which isn't always the right way according to them haha)
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  9. #23
    Registered User Just Be's Avatar
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    Quote Originally Posted by slavboy1
    I don't let them do any work other than stuff covered by warranty, so I don't quite have the same problem as you. However, the other week when i had to get my rear strut replaced they test drove it. I guess I can only hope they didn't beat on it too much but my general rule of thumb is if they won't do it for free i do it myself to make sure it's done my way (which isn't always the right way according to them haha)
    For struts, shocks, enigine work etc., you gotta have them test drive it. Even if they didn't, and I heard something I would go back an insist on them at least sitting in the car while I drive it to demonstrate the problem.
    Duplicolor, "Scratch Fix 2 in 1" Pewter met. #NG GM 490
    is a perfect match touch up paint for the stock (newer style) '05+ gun metal wheels.

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