Make: 2013 Subaru WRX Special Edition
Mileage: 6500 miles
Problem And Likely Cause: Chipping, peeling, and see-through paint. Car was not painted or prepared properly.
Modifications: Only Exterior mods are Rally Sport mud flaps.
Submitted For Warranty Work (Yes/No): Yes
Reason Given For Denial: Caused by outside source and "car was prepared and painted to match Subaru Standards"
Hey guys, I'm from Northeastern PA and I have a 2013 Special Edition WRX with almost 6500 miles. I bought it brand new August 3rd 2013 and only drive it on the weekends. The whole front end (bumper and hood) is full of chips. The bumper has a spot where the paint is peeling off. And you can see through the paint on the inside edge of the front access panel. All chips that are on metal surfaces are already beginning to rust.
The Subaru dealer, Subaru representative, and 1-800-Subaru-3 all say that "this was caused by outside sources, the paint was prepared and applied to Subaru standards, and the paint is holding up to Subaru standards." All three said the same thing, nearly verbatim.
SOA said they would give the dealer $1000 towards fixing it but the total bill would $2400 meaning that I would have to pay the other $1400 out of pocket.
Sorry for the wall of text. I have 17 pictures showing the defects (not so sure how to upload pictures on here). Any idea where I should go from here?
Link to album: Subaru Paint Defects - Imgur