2013 Subaru Paint Issues
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This is a discussion on 2013 Subaru Paint Issues within the Exterior & Appearance forums, part of the Tech & Modifying & General Repairs category; Name: Zayne Make: 2013 Subaru WRX Special Edition Mileage: 6500 miles Problem And Likely Cause: Chipping, peeling, and see-through paint. ...

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    2013 Subaru Paint Issues

    Name: Zayne

    Make: 2013 Subaru WRX Special Edition

    Mileage: 6500 miles

    Problem And Likely Cause: Chipping, peeling, and see-through paint. Car was not painted or prepared properly.

    Modifications: Only Exterior mods are Rally Sport mud flaps.

    Submitted For Warranty Work (Yes/No): Yes

    Reason Given For Denial: Caused by outside source and "car was prepared and painted to match Subaru Standards"

    Your Story:

    Hey guys, I'm from Northeastern PA and I have a 2013 Special Edition WRX with almost 6500 miles. I bought it brand new August 3rd 2013 and only drive it on the weekends. The whole front end (bumper and hood) is full of chips. The bumper has a spot where the paint is peeling off. And you can see through the paint on the inside edge of the front access panel. All chips that are on metal surfaces are already beginning to rust.

    The Subaru dealer, Subaru representative, and 1-800-Subaru-3 all say that "this was caused by outside sources, the paint was prepared and applied to Subaru standards, and the paint is holding up to Subaru standards." All three said the same thing, nearly verbatim.

    SOA said they would give the dealer $1000 towards fixing it but the total bill would $2400 meaning that I would have to pay the other $1400 out of pocket.

    Sorry for the wall of text. I have 17 pictures showing the defects (not so sure how to upload pictures on here). Any idea where I should go from here?

    Link to album: Subaru Paint Defects - Imgur

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    From what I understand...clear bra wrap is the only way to really avoid this. I have it on mine and have hardly any marks at all.

    Good luck!!!
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    OMG WTF MainFrame's Avatar
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    I hate to be the bearer of bad news.. but from your description and the pics, it looks to me like "the paint was prepared and applied to Subaru standards, and the paint is holding up to Subaru standards."

    In other words, all Subaru paint is really crappy, not just yours. It is completely normal to have hundreds of chips within the first year of ownership.

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    Quote Originally Posted by blknylw View Post
    From what I understand...clear bra wrap is the only way to really avoid this. I have it on mine and have hardly any marks at all.

    Good luck!!!
    I really didn't want to go this route but I may need to if I decide to keep the car. I love everything else about the car but If it is already rusting there is no way that it will hold up.

    Quote Originally Posted by MainFrame View Post
    I hate to be the bearer of bad news.. but from your description and the pics, it looks to me like "the paint was prepared and applied to Subaru standards, and the paint is holding up to Subaru standards."

    In other words, all Subaru paint is really crappy, not just yours. It is completely normal to have hundreds of chips within the first year of ownership.
    It's horrible how true your post is. This need to do something about this!

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    OMG WTF MainFrame's Avatar
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    I had my first bugeye completely repainted with WRB PPG. It looked A LOT better, and held up great after that.. of course it also cost about $3600.

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    Registered User itiswhatitisnt's Avatar
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    I would demand a better touch up job than that from Subaru. That is a crap job.

    All I can say is after viewing your pictures is to take your WRX to the body shop and have a professional painter do his magic. Clearly Subaru didnt do that for you. Get a good paint/body shop that has great reviews.
    It may cost but will be worth it. Just a suggestion but do your best not to follow too close to other vehicles in front of you by keeping your distance, the debris will have less chances on hitting your vehicle.

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    Pro Manscaper Mikie13's Avatar
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    Sadly...that's just what Subaru paint looks like after a winter...and knowing NW PA like I do (fiancee's fam is all from there)...you're actually doing a lot better than most people would.
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    NE PA is one of the most horrible regions around for paint chips. The other being anywhere in Colorado.

    I'm actually surprised they offered anything toward the repair. I had a used Honda that I bought from around Pittsburgh and it was covered with chips and it was only 4 years old. My advice is to live with it unless you really want a show car.

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    Registered User 386WRX's Avatar
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    Reminds me of my front bumper and hood. Got one on my wing too! Good of SOA to offer 1000 toward another scrappy paint job. Sorry

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    UPDATE:
    I turned this issue into my insurance just to see what they would say. They denied the claim and agreed that the paint is wearing beyond normal wear and tear given the low miles and driving conditions. They also stated that the paint that is peeling on the bumper was obviously not prepared properly since no proof of collision is present. They continued to say that the light spots inside the air dam is definitely a manufacturer concern. I am now having a hard time getting a hold of the customer dealer relations supervisor from SOA....

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    Village Idiot McBill's Avatar
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    First off, your bumper looks better than mind does.... Second, $2400 DOLLARS TO FIX THOSE PAINT CHIPS good lord almighty, that's seems like it's a bit steep to me.
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    I'm in NEPA and I've got all the same markings. Paint is just very thin and there is so much debris on the roads that chips are bound to happen. The road salt hangs around on the roads forever and gets kicked up by trucks and when PENDOT puts down the cinders instead of salt its terrible. I've had them on all my cars up here but none as bad as this one. I agree that the peeling doesn't seem right. If I were you I'd take the $1000 get the peeling piece repainted, chips touched up, and get a clear bra on before it gets any worse. I love this car too but the paint is very frustrating

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