Gruppe-S review thread (merged thread)
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This is a discussion on Gruppe-S review thread (merged thread) within the Dealership, Vendor, and Installer Review forums, part of the ClubWRX.net Marketplace category; As a follow-up to my post here: http://www.clubwrx.net/forums/showth...3&pagenumber=3 Ordered HKS downpipe (5 shipped) Friday August 2nd about 9pm CST (7pm ...

  1. #1
    Registered User gryphon's Avatar
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    Gruppe-S review thread (merged thread)

    As a follow-up to my post here:
    Vivid Racing

    Ordered HKS downpipe ($175 shipped) Friday August 2nd about 9pm CST (7pm PDT). Had billing information that night along with a tracking #. Package arrived right on time after being shipped Monday. Arrived with all necessary gaskets, well packaged. Could not have experienced a smoother transaction from start to finish!

    It was a complete 180 from Vivid, who, BTW, emailed me on Friday, nearly two weeks after I ordered and a week after I cancelled to tell me that my credit card was declined. Well, geez, for the first time in my life I was HAPPY that my CC was denied!! [sarcasm] Thanks for checking your email, and staying on top of things, Vivid... [/sarcasm]
    2002 Subaru Impreza WRX
    Midnight Black Pearl

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  3. #2
    Registered User All8up's Avatar
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    Thumbs up

    I've orderd plenty of parts from German-A. They are great. They can be slow to respond to emails at times, but they have always shipped anything that I ordred from them in quick manner.
    e46 M3 (new toy)
    02 wrx w/257 swap (now sold)
    IS 300 5spd w/ NAV (hers)

  4. #3
    Registered User WRXreX's Avatar
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    german-autowerks.com

    I just tried placing an order on Greddy intake system and I got following error:

    "An error occurred while trying to report this transaction to the Merchant.
    An e-mail has been sent to the Merchant informing them of the error.
    The following is the result of the attempt to charge your credit card.
    Transaction Result: Duplicate transaction
    If the transaction was approved, it is advisable for you to contact the Merchant to verify that you will receive the associated product or service."

    This is not the first time this has happened to me, and when I ordered the Eibach prokit springs last time, they had charged me twice for it, which I have resolved by talking on a phone. They better improve the website payment system otherwise I will never order from them again... this has happened to my friend too. Be sure to contact your bank if you see something similar. Otherwise I highly recommend them for their fast shipping and low price.

    BTW, just received an email from Max from german-autowerks.com

    Hi Tim,
    >
    >We have upgraded our system to use automatic processing with our merchant
    >account, so you will not get double charged like last time (back when we did
    >stuff manually and ocassionally we would lose track of things in our head).
    >You order has been received and was only charged once. It' sjust that
    >during the weekend the servers are slow so sometimes transactios time out
    >and don't get displayed properly.
    >
    >Thanks
    Last edited by WRXreX; 08-17-2002 at 09:52 PM.

  5. #4
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    Talking GRUPPE-s

    Id like to say that its very rare to find a shop that combines unbeatable prices and awesome customer service but Gruppe S does it i ordered alot of parts from them .


    my parts always arrive on time

    i get invoice and tracking #s i a day or less

    any questions emailed to them are answered in less than like 20 mins


    and they beat almost every price from other vendors buy 30 to 50 dollars


    BUY FROM THEM







    PS. Vivid Sucks crappy customer service and shipped habits 70 dollars to ship a brake kit and a fuel pump? wtf
    2002 Impreza WRX
    Aspen White
    (Not Stock)

  6. #5
    Registered User palaban's Avatar
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    Thumbs up Thumbs up for Gruppe-S!

    Great prices, prompt email responses (even on Sundays), and excellent shipping rates! We usually get hosed on shipping in Hawaii, but Max sent my ebc and uppipe for free. They are definitely my first choice when looking for parts!

  7. #6
    Registered User Nexus6's Avatar
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    I guess Ill try them for my next order..
    La Fee Verte
    Subaru 2002 Impreza WRX Sedan

  8. #7
    Registered User WRXG0blin's Avatar
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    Thumbs up

    I ordered Eibach Springs and an N1 exhaust from them. I got a tracking number 5 minutes after I placed the order, and recieved the exhaust on the exact day posted. They seem to work faster at night. So far, Gruppe-S has provided the best online service out of all others I've tried. Good Prices, good service. I'm never going threw a shop ever again.
    -1986 RX-7 GXL
    -2002 Blue WRX Wagon (given up)
    -2001 Prelude, (sold)
    -1989 Accord, (sold)
    -1984 Dodge RamCharger (Sold)

  9. #8
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    German-autowerks is GREAT!

    They have great price, nice specials and great service.
    Just ordered HKS downpipe.
    I got my tracking number in less than an hour. Simply Great.
    -soul

  10. #9
    Registered User koji's Avatar
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    Thumbs up Gruppe-S rocks

    Got my Blitz TT, Sti Hood Scoop, Fog Light Covers, Shift Nob, and Shifter trim from these guys in a couple of different orders and EVERYTHING was shipped in a timely fashion, inexpesive, and well packaged.

    I called in all my orders and the service was always excellent.

  11. #10
    Registered User Sputnik 5's Avatar
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    FAST!!!!

    Ordered a set of Eibachs and a rear sway bar today and had my tracking number within an HOUR!!! I am in so cal so shipment should be here within 2 days. Great vendor and would recommend to all.

  12. #11
    Registered User virpacalis's Avatar
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    Thumbs up

    springs and injectors were inexpensive and very quickly delivered
    '07 STI UGM: Protuned Cobb DP, Walbro, Prodrive BCS; Cobb heat shield; extra stock rims with Hankook iPike W409's; Subaru hitch mount; a Limited roof and wing
    '02 WRX PS: quick & trouble free but sold with 110K miles
    mods

  13. #12
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    great prices, great cust svc. parts all arrived rapidly. very happy with my experiences with gruppe-s and lovin' the vf-34/injectors they sent me.
    IHI VF-34, ECUTEK Tuned
    290whp@6300rpms@15.8psi
    247tq@5200rpms@16.9psi
    ( Dynapack Hydraulic dyno )

  14. #13
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    haven't bought anything from them get, but asked them tons of questions about their products!! - very responsive and very helpful. Looking forward to purchasing from them!

  15. #14
    Registered User dorkusmaximus's Avatar
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    Thumbs up

    Beating this horse to death, but great prices and service on the three orders I have done with them so far.

    The items that they put on sale with killer prices are, when I've ordered them, always in stock.

    for gruppe-s
    2002 White WRX Sedan
    Mods by Mastercard

  16. #15
    Registered User InfamousDX's Avatar
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    I just ordered from Gruppe-S and the products came right on time. Great prices and great customer service.

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