Gruppe-S review thread (merged thread)

[samurixx]

these guys are the best. I order from them with no hesitation.

[Craven Moorhead]

Great Service, good prices

[Rob420]

Gruppe rocks. I ordered some side marker lights and one light was darker then the other and they sent me out 2 new lights without questions 3 days later...

[Braybeurn]

I love gruppe-s, you cant beat free shipping on everything!

[hakira]

Hmm anyone having issues with gruppe - s lately?

I order a the CF guage dash pod about 3wks ago and they haven't sent shipping confirmation yet! I emailed them and still no respone.

If anyone can tell me thanks

Hak

[BIGDADDY1222]

orderd a helix dp 3 weeks ago as well and still nothing, hopefully tommorrow but dont know.

[Redline927]

i ordered clear sidemarkers from them before xmas

those markers were under the tree that morning

no prob with Gruppe S here

[AjIsDope]

I won an ebay auction for a blue "I" badge and they sent me a pink one about 2 weeks later. They never contacted me after the auction even after repeated emails.

I sent the pink badge back but they have yet to contact me as to when they are sending the blue badge.

[hakira]

Well this is the first issue i had with them. I order a helix turbo back before and It was great service. But one bad remark can ruin 400 good remarks. And its looking that way for gruppe-s in my eyes.

I better get the Pod by next week or i want my 200bucks back

[AjIsDope]

I have not dealt with them directly very much in the past, but I have always heard good things about them. I am a bit bummed that they sent me the wrong part and never tried to contact me after the auction, but that happens sometimes.

[ryland]

It amazes me how many companies don't answer their phone during posted business hours for days on end.

[AjIsDope]

I tried calling them this morning at 10:30 but it said they were closed on the message. They are supposed to open at 10.

[kusan_31]

i got their polyurethane lip & apron off ebay and i was pretty impressed with the shipping time. im in hawaii and they managed to get the lip to me within a week, and the aprons in the following week (it was shipped separately). i did have to call them twice however to confirm my order. it takes them awefully long to respond to emails... smooth transaction otherwise

[wake2snow5]

Last year I ordered a Cusco sway bar and almost 3 weeks passed by without getting it. I called them up and the guy on the phone was nice and didn't know why it had not gone out. I got it a few days later. Sounds like they need some better organization.

[BlkWRXWag]

I ordered Cusco camber plates last weekend. I called them on Tuesday as I had heard nothing further from them and they said they were shipping them out that day and they would be with me Thursday. When they didn't arrive, I called to get the Fedex shipping number which they had, but Fedex showed that they had not received the package. Maybe the driver stole them! Gruppe-S say they will send another set.