Submitting Forum Trouble Reports - Please Read! - RTFM
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This is a discussion on Submitting Forum Trouble Reports - Please Read! - RTFM within the Clubwrx Website/Forum Support - Report Errors forums, part of the Community - Meet other Enthusiasts category; If you have experienced an issue with posting in the forum, or the 'server too busy' error, please post it ...

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    Geriatric Ginger Mod Rogan's Avatar
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    Exclamation Submitting Forum Trouble Reports - Please Read! - RTFM

    If you have experienced an issue with posting in the forum, or the 'server too busy' error, please post it here.

    There will be certain criteria that will need to be met, to ensure that we can troubleshoot/resolve the issue you are having.

    The SUBJECT LINE will need to be CLEAR AND CONCISE.

    Examples:
    SERVER TOO BUSY
    Cannot post in ______ forum
    ERROR: ORA-0430
    etc..

    We'll need the posts in the following format.
    In the message, be AS DESCRIPTIVE as you possibly can. Submission examples will follow.

    TITLE:
    Cannot post in Engine Mods forum

    Message:

    Code:
    DATE:
    TIME:
    BROWSER:
    
    Details of Issue:
    
    Is this this first time something like this happened?
    
    What time did the error occur?
    
    Have you noticed any trends?
    
    What kind of message did it show?
    
    When/How did the error go away?
    
    URL of where the error appeared:
    
    What do we need to do to reproduce this error?
    
    Any additional information you would like to tell us:
    
    Attach any screen shots:



    Once submitted, we will look into the reported problem. How you'll know, by glance, the status of the trouble ticket, is by looking at the subject line, as it will change, with updated status: "O" for Open, "P" for Pending, "C" Closed for No issue found, or Closed due to being a current reported problem, and "R" for Resolved.
    Last edited by Rogan; 07-06-2009 at 10:04 AM.
    Rogan o_0
    '96 Dodge 2500 CTD @ 40psi - over 700 lb/ft TQ, 7" stack, and 5speed! - SOLD
    '01 Dodge 2500 CTD 6-holed hand-shaker - 3850# dual disk - 900 lb/ft - SOLD
    '97 Dodge 3500 CTD DUALLY built Auto - 40psi boosties - 750 lb/ft
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