Totally bizarre stuff going on here. I got my '14 wrx a month ago. A couple weeks after that i filled out this survey about the whole thing. Now first things first... I am extremely pleased with the dealership, the car, everything. This survey had me rank a number of things ranging from 1-10. I think "10" was extraordinary, "8" was extremely good, "7" was well above average... something along those lines. Now call me a prude, but almost NOTHING in the world constitutes EXTRAORDINARY except for hangover-less booze, the return of jesus christ on a flaming lion, and a Led Zeppelin reunion WITH John Bonham. Well, after I filled out the survey truthfully (Lowest mark was a 6 ), my dealer emailed me asking why i "Trashed" them and why i didnt give all criteria a rating of 10. Now I believe that i gave them all very good scores, and i thought they would be happy with this. He told me that they get docked some amount of money for not having a perfect survey. HOW in the HELL would ANYBODY rank every aspect of a car buying experience with an extraordinary mark? Did I get to see The Beatles reunite and play a flawless "Abbey Road" LIVE in my living room??? NO! So it was NOT EXTRAORDINARY!! Now they're mad at me and I'm afraid if i ever bring it back for warranty work they're gonnna be real big ****s to me or something, maybe im wrong. but i cant help but wonder.