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Old 10-31-2006, 07:10 PM   #181 (permalink)
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Precision rocks, Rich was an immense help to me in my troublesome situation two years ago (see the link in my signature) when an incompetent and dishonest "vendor" did a bunch of hack-work on my WRX. Rich performed the repairs FOR FREE.

I have been trying to get back there since the spring and haven't had a whole lot of luck. On one hand it took 5-6 calls and multiple emails, but Rich himself called me one night and we chatted for probably 30 minutes, talking through some issues I want him to handle. Now I just need to find the time....
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Old 10-31-2006, 08:33 PM   #182 (permalink)
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Quote:
Originally Posted by WRX_Wagon View Post
Precision rocks, Rich was an immense help to me in my troublesome situation two years ago (see the link in my signature) when an incompetent and dishonest "vendor" did a bunch of hack-work on my WRX. Rich performed the repairs FOR FREE.

I have been trying to get back there since the spring and haven't had a whole lot of luck. On one hand it took 5-6 calls and multiple emails, but Rich himself called me one night and we chatted for probably 30 minutes, talking through some issues I want him to handle. Now I just need to find the time....
I remember when that was going on. Rich certainly goes out of his way to make sure all of his customers are happy. Some days I look for stuff I need to do just so I can go down there and have them work on it.
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