JSC Speed (merged thread) - ClubWRX Forum - Subaru Impreza WRX and STi Community and Forums

Cosmo · 01-10-2003, 10:33 AM

I'm thinking about ordering from JSC Speed. Having never ordered from them I'm looking to see what kind of experiences others have had with them

Cosmo · 01-14-2003, 06:36 AM

UPDATE

Went ahead and ordered from them (online). Got a confirmation of my order in 10 minutes. Also, one of the things I ordered wasn't in stock, so I got another e-mail from one of the salesmen saying it wasn't in stock, and when it would be shipped. This was also about 10 minutes after I ordered it. This was Friday. Last night I got another e-mail with the tracking number for my order.

From what I've seen so far, this might be my new favorite vendor. I'm going to place another order with them in a month or so. Hopefully it will go as smoothly as this one.

acsWRX · 09-12-2003, 08:33 AM

Ordered a few things from JSC Speed the other day, and I've gotten several e-mails updating the status of my order - I can't wait until everything arrives!
Prices and customer service here are top-notch! Way to go!

JSCspeed · 09-15-2003, 05:07 PM

Thanks, glad to hear it

Clarkkent · 09-18-2003, 08:56 AM

Definitely, Chris at JSC Speed has great customer service and assisted me constantly with my situation. Even called me from his home to see if everythign was ok!

JSC Speed is great! highly recommend!

Carlo
Hankook Tire Corp.
CS-R Tuning

subbysti · 03-10-2004, 07:48 PM

Just bought Perrin fmic, perrin inlet tube, injectors, maf, fuel regulator, walbro fuel pump, and greddy front lip from jsc speed. The best service I have had buying parts from anyone. will do business with again very good prices with fast shipping. Had all parts within 5 days from fedex

lild1520 · 03-29-2004, 03:42 PM

i wish i had your luck man...i ordered just a bov and adaptor kit 3 weeks ago, and still haven't gotten it...first they said that it was on backorder..thats understandable, but then they said i'd get an email last thursday gettin my trackin order and such, but still haven't gotten that yet...what do you guys think i should do

subbysti · 03-29-2004, 05:55 PM

Wow that really sucks I would probably call and let them know that you are having a hard time with them Also who are you talking to make sure you are talking to Chris he is the one that you should talk to. If they tell you that it is still on back order I would cancel the order and place it through someone else. I would let Chris know that you had heard great things on the club and that you are disappointed in their service

JSCspeed · 03-30-2004, 12:14 AM

Hi you were talking to me a chris I believe the TXS adaptor plates for the WRX were on backorder, as we said, and TXS told us we were getting them last week... and we passed that info on to you (it shipped today finally came in). This seems to be the problem a lot of times with customer complaints, and seriously I hope customers understand we are telling you what manufacturers are telling us, so when manufacturers don't hit deadlines we get the bad rep. (I am speaking for all vendors) when it is just out of our control. Not much else we can do except try and explain the situation, I see so many complaints that I know stem from manufacturers no being totally reliable, which seems to be engrained in the business. Anyhow, your order could be cancelled if you had found it else where, just let us know. Sorry for the problem you had hope this gives you an idea of the other side of it. Let me know if you need anything else.

Jon

jon@jscspeed.com

MTO WRX · 03-30-2004, 08:54 AM

i've had great service and pretty fast shippments from them....

got a clutch and flywheel coming this week.
ordered my B&B Downpipe from them...clear sides and i'll continue to do business with them.
keep up the great work.
Mark

lild1520 · 03-30-2004, 09:36 AM

thanks for clearin it all up Jon

JSCspeed · 03-30-2004, 12:49 PM

No problem, hey I still feel bad about that issue though (with flanges) shoot me an e-mail sometime when you need another part and I will hook you up.

Jon@jscspeed.com

vcapra · 02-28-2005, 07:40 AM

Just wanted to say thanks to the guys at JSC Speed. I ordered some springs and received them 2 days later, super fast shipping and great prices.

Thanks
Vinny

H4N · 02-28-2005, 10:32 AM

they sure are great!

S4toSTI · 04-07-2005, 03:47 PM

Great expierence they had the parts in stock everything went cool. Talked to chris for alittle bit about some stuff seems like a very cool guy very knowledgeable would highly recommend them.

01-10-2003, 10:33 AM	#1 (permalink)
Cosmo Join Date: Dec 2002 Location: Salem, VA Posts: 51	JSC Speed (merged thread) I'm thinking about ordering from JSC Speed. Having never ordered from them I'm looking to see what kind of experiences others have had with them

09-12-2003, 08:33 AM	#3 (permalink)
acsWRX Registered User Join Date: Feb 2003 Location: SC Posts: 151	JSC Speed Ordered a few things from JSC Speed the other day, and I've gotten several e-mails updating the status of my order - I can't wait until everything arrives! Prices and customer service here are top-notch! Way to go!

09-15-2003, 05:07 PM	#4 (permalink)
JSCspeed ClubWRX.net Vendor Join Date: Jul 2003 Location: Montgomeryville, PA Posts: 1,709	thanks Thanks, glad to hear it

03-10-2004, 07:48 PM	#6 (permalink)
subbysti Banned Join Date: Oct 2003 Location: COLORADO Posts: 566	Jsc Speed Just bought Perrin fmic, perrin inlet tube, injectors, maf, fuel regulator, walbro fuel pump, and greddy front lip from jsc speed. The best service I have had buying parts from anyone. will do business with again very good prices with fast shipping. Had all parts within 5 days from fedex

03-30-2004, 12:14 AM	#9 (permalink)
JSCspeed ClubWRX.net Vendor Join Date: Jul 2003 Location: Montgomeryville, PA Posts: 1,709	TXS Bov Hi you were talking to me a chris I believe the TXS adaptor plates for the WRX were on backorder, as we said, and TXS told us we were getting them last week... and we passed that info on to you (it shipped today finally came in). This seems to be the problem a lot of times with customer complaints, and seriously I hope customers understand we are telling you what manufacturers are telling us, so when manufacturers don't hit deadlines we get the bad rep. (I am speaking for all vendors) when it is just out of our control. Not much else we can do except try and explain the situation, I see so many complaints that I know stem from manufacturers no being totally reliable, which seems to be engrained in the business. Anyhow, your order could be cancelled if you had found it else where, just let us know. Sorry for the problem you had hope this gives you an idea of the other side of it. Let me know if you need anything else. Jon jon@jscspeed.com

01-14-2003, 06:36 AM	#2 (permalink)
Cosmo Join Date: Dec 2002 Location: Salem, VA Posts: 51	UPDATE Went ahead and ordered from them (online). Got a confirmation of my order in 10 minutes. Also, one of the things I ordered wasn't in stock, so I got another e-mail from one of the salesmen saying it wasn't in stock, and when it would be shipped. This was also about 10 minutes after I ordered it. This was Friday. Last night I got another e-mail with the tracking number for my order. From what I've seen so far, this might be my new favorite vendor. I'm going to place another order with them in a month or so. Hopefully it will go as smoothly as this one.

09-18-2003, 08:56 AM	#5 (permalink)
Clarkkent Senior Member Join Date: Aug 2003 Location: NJ Posts: 96	Definitely, Chris at JSC Speed has great customer service and assisted me constantly with my situation. Even called me from his home to see if everythign was ok! JSC Speed is great! highly recommend! Carlo Hankook Tire Corp. CS-R Tuning

03-29-2004, 03:42 PM	#7 (permalink)
lild1520 Registered User Join Date: Mar 2004 Location: Orlando Posts: 13	i wish i had your luck man...i ordered just a bov and adaptor kit 3 weeks ago, and still haven't gotten it...first they said that it was on backorder..thats understandable, but then they said i'd get an email last thursday gettin my trackin order and such, but still haven't gotten that yet...what do you guys think i should do

03-29-2004, 05:55 PM	#8 (permalink)
subbysti Banned Join Date: Oct 2003 Location: COLORADO Posts: 566	Wow that really sucks I would probably call and let them know that you are having a hard time with them Also who are you talking to make sure you are talking to Chris he is the one that you should talk to. If they tell you that it is still on back order I would cancel the order and place it through someone else. I would let Chris know that you had heard great things on the club and that you are disappointed in their service

03-30-2004, 08:54 AM	#10 (permalink)
MTO WRX Registered User Join Date: Dec 2003 Location: NH Posts: 328	i've had great service and pretty fast shippments from them.... got a clutch and flywheel coming this week. ordered my B&B Downpipe from them...clear sides and i'll continue to do business with them. keep up the great work. Mark __________________ 03 Sonic Yellow WRX teamxxxracing A+ Detail

03-30-2004, 09:36 AM	#11 (permalink)
lild1520 Registered User Join Date: Mar 2004 Location: Orlando Posts: 13	thanks for clearin it all up Jon

03-30-2004, 12:49 PM	#12 (permalink)
JSCspeed ClubWRX.net Vendor Join Date: Jul 2003 Location: Montgomeryville, PA Posts: 1,709	clear it up No problem, hey I still feel bad about that issue though (with flanges) shoot me an e-mail sometime when you need another part and I will hook you up. Jon@jscspeed.com

02-28-2005, 07:40 AM	#13 (permalink)
vcapra Registered User Join Date: Jun 2003 Location: Ct Posts: 246	JSC Speed.----Great vender Just wanted to say thanks to the guys at JSC Speed. I ordered some springs and received them 2 days later, super fast shipping and great prices. Thanks Vinny __________________ 07 Black STi 04 Silver WRX (sold) vinny@cipmotorsports.com http://www.cipmotorsports.com

02-28-2005, 10:32 AM	#14 (permalink)
H4N Registered User Join Date: Nov 2004 Location: Worcester, Mass Posts: 599	they sure are great!

04-07-2005, 03:47 PM	#15 (permalink)
S4toSTI Registered User Join Date: Apr 2005 Location: Outside Philly Posts: 382	Went and picked up two parts from JSC Speed Yesterday Great expierence they had the parts in stock everything went cool. Talked to chris for alittle bit about some stuff seems like a very cool guy very knowledgeable would highly recommend them.

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