[Flyboy]

Just wanted to provide my feedback as well. If I had to describe my buying experience with Garret and Worldone in one word it would be "AWESOME." My transaction truely put him to the test and he passed with flying colors. I ordered two TXS stealthback exhausts w/racepipes, (1 for me, 1 for cnoff). There was some confusion on the order and TXS sent me the catpipes instead of the racepipes. The next day (Saturday) I called and left a message for Garret explaining what had happened. Since it was Saturday, I didn't expect to hear from him until Monday, however, he called back within an hour or so and couldn't have been more apologetic. He took responsibility for Turbo XS's mistake and assured me that the racepipes would be express mailed first thing Monday morning. I was very satisfied that I didn't have to waste my time sending the cat pipes back first, he mailed them to me on my word that I would ship them back upon receipt of the race pipes. Tuesday afternoon, as promised Brown (UPS) showed up at my door with the race pipes along with a prepaid shipping label for me to return cat pipes.

I've read a lot of stories of customers having good luck with a vendor until something like this happens and the vendor shows their true colors and is not willing to provide the level of customer service after the sale that they provided before the sale. Garret "sacked up", jumped on the problem quickly, and took care of it. Thank you.